Welcome to Rushmore.
Not Used To Rushmore?
Did your loan recently move to Rushmore? Here’s what you should understand.
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CUSTOMER HELP AND TOOLS
Get responses to the questions you have. Trouble payments that are making? Find
mortgage support choices.
Loan Payment Alternatives
Pay on the web, by phone, car draft, instantly mail, and several different ways. Find out more.
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Current clients can login to talk to us or deliver protected messages. Rather spend some time regarding the phone? It is possible to achieve us by phone during our company hours.
Got Concerns? We’ve Got Responses.
What are the results now?
Whenever am I going to receive my information package from Rushmore? 2>
Do any regards to my loan modification whenever my loan transfers?
Generally speaking, the regards to your loan will likely not alter as a total outcome of a transfer of servicing. Rushmore will honor the regards to your loan that have been in position together with your previous servicer, including any repayment that is existing or mortgage loan modification to that you simply consented along with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you have concerns.
In the event the loan is owned by Fannie Mae or Freddie Mac, you may possibly achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.
Will my loan be transmitted once again? It will be possible that as time goes by, your loan may be used in another servicer.
That choice shall be manufactured by the dog owner of one’s loan. In the event that servicing of your loan is moved once more, you will get written notification.
How as soon as do we make my homeloan payment to Rushmore Loan Management?
What goes on to your payment that is automatic had with my previous servicer?
To learn in case your automated payment that is monthly move to Rushmore, please check out the transfer observe that ended up being sent by the previous servicer. The notice will suggest should your automated payment are going to be transported.
Automated Payment Not Moving:
In the event the automated monthly premiums aren’t moving to Rushmore, after you have your brand-new loan quantity, you can easily setup automatic payment online as soon as you sign in.
Automated Payment Transferring:
In case your automated payment that is monthly utilized in Rushmore by the previous servicer please take note your automated payment is not modified online. Us a call toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST and we can make those changes over the phone if you need to modify your automatic payment, simply give.
We delivered my re payment to my past servicer. Will my payment be forwarded?
Yes. Your past servicer will ahead any re re payment they get to Rushmore within sixty (60) times after your loan is moved, and we’ll credit it to your loan. This service may no longer be provided and any payment sent to your prior servicer may be returned to you after the sixty (60) days.
If my loan ended up being moved from Rushmore and I also deliver my re re payment for your requirements, will my payment be forwarded to my brand brand new servicer?
Yes. In case the loan had been transported from Rushmore, Rushmore will ahead any payments received within sixty (60) times following the date that is effective of transfer to the new servicer. Following the sixty (60) times, this solution may no further be provided and any repayment gotten by Rushmore might be came back to you.
My home loan simply used in Rushmore; do i have to contact my insurance carrier?
While your servicer that is prior will your insurance company associated with transfer, it’s strongly suggested which you confirm your provider happens to be precisely notified. In case they didn’t notification that is receive please ask your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make fully sure your Rushmore loan quantity is roofed on any insurance documents provided for Rushmore.
Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is required to mail the yearly year-end statement to you by January 31st of every 12 months.
How do we get a duplicate of my 1098 interest declaration?
In the event that you destroyed your 1098 interest declaration, or require one more content at a later time, you may possibly get access to it on our internet site regarding the “Year End Statement” tab. You may even phone customer support toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.
You will find numerous property holders regarding the loan, you only have reported the interest under one Social Security quantity. Why didn’t you report under both Social safety numbers?
Rushmore states interest beneath the primary mortgagor’s Social Security quantity. Rushmore doesn’t decide how the attention is advertised on the income tax return. You need to look for the assistance of a tax expert to ensure you might be claiming the proper quantity. Rushmore just isn’t a statutory lawyer or taxation consultant, and will not offer income tax advice.
The 1098 year-end statement we received ended up being reported in my own ex-spouse’s title and Social safety number. Can you correct it to mirror my title and Social safety quantity?
Rushmore reports interest underneath the primary mortgagor’s Social Security quantity. Rushmore doesn’t regulate how the attention is advertised in your income tax return. Any appropriate papers you have actually should reflect who may have the ability to claim the attention compensated. You need to look for the help of a tax pro to ensure you’re claiming the amount that is correct. Rushmore is certainly not lawyer or income tax consultant, and will not offer income tax advice.